Project Worker, Coffee Shop, Dublin

Project Worker, Coffee Shop, Dublin

Location: Dublin

Contract: Full Time, 2 year Fixed Term contracts available

The purpose of this role is To work as part of a team providing a warm, welcoming, professional service that provides access food & shelter as well as access to advice and information services.  The Coffee Shop supports single adults experiencing or at risk of homelessness.  The Coffee Shop provides a safe environment which facilitates social inclusion and empowers customers to access appropriate support services.

7% Employer Pension Contribution, Maternity Top Up 26 Weeks, Tax-Saver Scheme, Education Assistance Policy, Paid Sick Leave policy, 

Supports: Employee Assistance Program, Reflective Practice, Supervision, Well being initiatives, weekly team meetings, Housing First training, Therapeutic Crisis Intervention (TCI) training 

What you will do: 

• Work within the framework of the overall objectives of Focus Ireland, ensuring all duties support the strategic aims of the organisation.

• Adhere to all Focus Ireland policies and procedures, including those specific to the Coffee Shop.

• Deliver services in line with the Focus Ireland model and recognised standards of best practice.

• Remain vigilant to any Health, Safety, or Welfare risks in the workplace and report concerns to the Line Manager or Health & Safety Representative.

• Work on-site in the Coffee Shop in full compliance with all relevant Focus Ireland policies.

• Work a flexible seven‑day roster in order to meet the needs and objectives of the service.

• Take responsibility for completing assigned daily roles and tasks within the Coffee Shop.

• Engage in ongoing Customer Involvement activities to support participation within the service.

• Provide a safe and welcoming environment by helping to reduce or prevent incidents or harmful behaviours, in line with Focus Ireland’s TCI and Managing Violence policies.

• Interact with customers appropriately, observe and respond to behaviours, manage emergencies in accordance with guidelines, and report and record incidents for communication to the wider team.

• Assist in maintaining the cleanliness of the service as part of daily operational duties.

• Keep accurate and up‑to‑date records, including contact logs, daily notes, and written Incident or Child Protection Reports.

• Mentor new staff when required and model good work practices in line with organisational standards.

• Provide monthly reports as requested by management.

• Work collaboratively with other Focus Ireland teams and with external statutory and voluntary agencies where appropriate.

• Attend all required internal and external meetings, handovers, and training sessions.

• Participate in regular supervision sessions with the Line Manager.

• Work with the Line Manager to continuously develop the role, ensuring all tasks are carried out effectively and appropriately.

• Undertake any additional duties that may reasonably be assigned in consultation with the Line Manager.

  
  

  What you will need:

• A Third Level qualification at degree level in the area of social care i.e. youth work, social studies, addiction, psychology, etc and/or be a CORU registered Social Care Worker

• At least 2 years’ experience in the social care field working with disadvantaged persons.

• Experience of supporting marginalised persons with high risk and challenging behaviour.

• A working knowledge of issues affecting people out-of-home and their impact on people and their physical, emotional and psychological development/status.

• Relevant experience of working in a team which shares a common goal

• A working knowledge of services in the homeless sector.(Desirable)

• An awareness of child protection issues and ways of responding appropriately to any concerns.(Desirable)

Focus Ireland is an equal opportunities employer

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