Project Worker, Advice and Information, North Munster

Project Worker, Advice and Information, North Munster

Location: North Munster

Contract: Full Time, 1 year Fixed Term

The purpose of this role is to work as part of Focus Ireland’s Advice and Information Service, to deliver a dedicated, advice, advocacy and support service to people who are homeless or at risk of homelessness.

What you will do:

• Provide information, advice and advocacy on housing , legal rights, and social welfare entitlements to persons at risk of homelessness.

• Liaise and advocate with relevant statutory authorities to support persons accessing the service.

• Manage a caseload and operate an open access drop in/phone/email service.

• Refer people to external agencies which can more appropriately assist people with their personal, social, legal and accommodation needs.

• Work with and under the supervision and direction of the line management within the project.

• Work individually and as part of a team. Provide team support on daily basis to support the wider Regional Advice and Information Service.

• Work within a client-centred approach, encouraging autonomy and independence.

• Be familiar with and comply with all relevant Focus Ireland policy e.g. Child Protection Policy, Confidentiality Policy, Customer Complaints Policy, Health and Safety Policy, Personnel Policy.

• Maintain accurate records and statistics in accordance with Focus Ireland policy.

• Be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your Line Manager or Health & Safety representative.

• Undertake such other duties as might be reasonably assigned from time to time in consultation with the Project Leader.

  
  

  What you will need:

• Relevant third level degree in the area of social care i.e. youth work, social studies, addiction, psychology, law.

• At least 2 years’ experience in the social care field working with disadvantaged single people.

• A working knowledge of issues affecting people out-of-home and their impact on people and their physical, emotional and psychological development/status.

• Experience of dealing with child protection and welfare responsibilities and responding appropriately to any concerns.

• Ability to work on own initiative and in a team setting.

• Ability to display flexibility in the role.

• A working knowledge of services in the homeless sector (desirable).

Focus Ireland is an equal opportunities employer

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