Intensive Case Manager, Housing First, Dublin

Location: Dublin

Contract: Full Time, Permanent Contract

Starting Salary - €37,600 - €40,850


The purpose of this role is to work as part of the intensive, visiting-support Housing First team to deliver person-centred, open-ended packages of support, and assistance to people who have been homeless, so that they can maintain a safe and secure home of their own.  


Benefits: 25 days Annual Leave & 3 Concession Days, 7% Employer Pension Contribution, Maternity Top Up 26 Weeks, Tax-Saver Scheme, Education Assistance Policy, Paid Sick Leave policy, Premium rates for unsocial hours


Supports: Employee Assistance Program, Reflective Practice, Supervision, Well being initiatives, weekly team meetings, Housing First training, Therapeutic Crisis Intervention (TCI) training 


What you will do:

  • Uphold Housing First principles by working in line with “A Housing First Manual for Ireland” to protect and enhance the model’s integrity.

  • Build strong working alliances with customers as part of a cohesive multidisciplinary team.

  • Use a strengths-based, recovery-focused approach in all interactions with customers.

  • Maintain effective relationships with housing providers and other services involved in customer care.

  • Develop and apply trauma-informed care practices within the team.

  • Conduct high-quality assessments and use designated tools as part of effective case management.

  • Contribute to integrated care planning, including needs assessments, shared care, and regular reviews.

  • Ensure support plans are customer-led, meaningful, detailed, and advocate for customers when needed.

  • Support customers in sustaining their homes, managing rent payments, and prioritising their living environment.

  • Provide safe, welcoming environments, promote recovery through culturally appropriate activities, and facilitate community and team relationships.


What you will need:

  • Relevant third level Social Care qualification at degree level or CORU registered.

  • Proven experience working with complex needs (min. 2 years)

  • Experience of needs assessment, support planning and case management 

  • Knowledge of DRHE Case Management Interagency Protocols, willingness to learn 

  • Experience of street outreach and/or housing support provision 

  • Excellent communication skills, competent computer literacy, use of SharePoint, Teams 

  • Be able to work on own initiative and committed to partnership work.

If you come from a Project Worker or Social Care Worker background, we would love to hear from you!

Focus Ireland is an equal opportunities employer.

#FI1

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