Case Manager, Housing Support, Mid West

Case Manager, Housing Support, Mid West

Location: Clare

Contract: Full time, 1 year Fixed Term

The purpose of this role is to work as part of the Housing First Case Management Service, delivering a Housing First approach to support individuals experiencing long-term homelessness in County Clare.

What you will do:

• Work in line with the principles and fidelity of Housing First and the objectives of the Housing First Intensive Case Management Service.

• Operate within the policies and procedures of the Clare Housing First team and adhere to best practice standards.

• Provide a safe, welcoming environment for clients who are out of home or at risk, respecting consumer choice and self-determination.

• Build trusting relationships with clients, including those living on the streets or in temporary accommodation, and support them toward a stable lifestyle.

• Conduct assessments and develop support plans using Care and Case Management systems, STAR Outcomes, and other tools to assist clients toward independent living.

• Support clients with housing needs, welfare rights, entitlements, and access to move-on accommodation; assist in sustaining tenancies.

• Maintain a portfolio of accommodation providers across social housing, homeless services, and private rental sectors.

• Accompany and support clients at appointments (e.g., medical, legal, counseling) and help integrate them into their local community.

• Promote life skills development, education, training, and employment opportunities as desired by clients.

• Keep accurate casework records, daily logs, and assessments; input data into Focus Ireland systems and PASS.

• Collaborate with multi-disciplinary teams, statutory and voluntary agencies; attend meetings, handovers, and training as required.

• Ensure compliance with health, safety, and welfare standards; implement policies and contribute to service development.

What you will need:

• A Third Level qualification at degree level in the area of social care i.e. youth work, social studies, addiction, psychology etc and/or be a CORU registered Social Care Worker 

• Experience of working with customers are or have been homeless

• Experience of working with customers identified as having a dual diagnosis

• Experience of teamworking

• Report writing abilities

• Experience of working and liaising with other agencies

• Full driver’s license, with access to a car

• Communication skills

• Knowledge and understanding of homelessness and issues that affect people who are or have been homeless

• Ability to plan and implement programmes

• Flexibility

Focus Ireland is an equal opportunities employer

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